This English version is provided for reference; if there is any inconsistency, the Japanese version prevails.
RILARC Inc. (“we”, “us”) complies with Japan’s Act on the Protection of Personal Information and related laws, and sets out below how we handle personal information on the SEOAGENT website (https://seoagent.jp/, the “Website”) and in the SEOAGENT service, including its Chrome extension (the “Service”).
1. Business operator
RILARC Inc.
Address: 5-9-2 Seta, Setagaya-ku, Tokyo 158-0095, Japan
Person responsible: 長谷川哲史 (HASEGAWA)
Contact: info@rilarc.co.jp (or the contact form on the Website)
2. Information we collect
2-1. On the Website
- Information you enter in the contact and product information forms: company or organization, name, email address, phone number (optional), website URL (optional), message (optional), inquiry type and display language
- Analytics information: pages viewed, referrer, device and browser type, approximate region and similar information, collected using cookies and similar technologies (see “Cookies & External Transmission”)
2-2. In the Service
- Account information: email address, name, team membership and role
- Contract and payment information: plan, amount, contract period, and invoice and receipt information issued by the payment provider (we do not receive credit card numbers)
- Information you register or create: your materials, URLs and photos, brand voice and CTA settings, keywords, article drafts and images, and site strategy settings
- Connection information: WordPress site URL, username and application password; API keys you register for external services (generative AI, Ahrefs, etc.); and Google account connection information
- Data from Google services: data from Search Console, Google Analytics (GA4) and Google Ads for the sites and accounts you authorize (queries, impressions, clicks, visits by page, etc.)
- note publishing Chrome extension: connection code, note username, time zone, and the progress and results of posting (see the extension’s privacy policy for details)
- Usage records: activity history, processing results and error logs, and support communications
3. Purposes of use
- Responding to inquiries, sending product information, and handling consultations and demos
- Providing the Service (including content creation, publishing to WordPress and note, and analysis and improvement features), identity verification, and contract and payment management
- Support, important notices and information about the Service
- Understanding and improving the use of the Website and the Service, and developing new features
- Preventing and responding to misuse and unauthorized access
- Complying with laws and regulations
4. Provision to third parties
We do not provide personal data to third parties without your consent, except where required by law; where necessary to protect life, body or property and consent is difficult to obtain; where we entrust handling to service providers within the scope of the purposes of use; or in connection with a business succession such as a merger.
Sending articles or information to your WordPress site, note account or external services at your instruction is treated as your own transmission.
5. Service providers
We may use the services of, and entrust handling to, the following providers within the scope necessary for the purposes of use, and we supervise them appropriately.
- Servers and storage: Amazon Web Services (the Service’s servers are in the Tokyo region); XServer Inc. (Website hosting and email delivery)
- Generative AI (creating articles and images, reviewing content): OpenAI, Google (Gemini), Anthropic — in some cases using API keys you register
- Search results and keyword data: Bright Data; Google (Google Ads keyword data)
- Analytics: Google (Google Analytics)
- Payments and membership management: MyASP
These include providers located outside Japan, such as in the United States. When we entrust personal data to a third party in a foreign country, we do so in accordance with the Act on the Protection of Personal Information, choosing providers that maintain the required systems. Information about each country’s data protection system is available on the website of Japan’s Personal Information Protection Commission.
6. Retention
We keep personal information for as long as needed for the purposes of use and delete it appropriately when it is no longer needed. Some information may be retained after the contract ends where required by law or needed to handle disputes.
7. Security measures
- Encrypted communication (HTTPS)
- Encrypted storage of API keys you register
- Limited access and permission management
- Configuration and monitoring to prevent unauthorized access
- Selection and supervision of service providers
See “Security & Data” for details.
8. Cookies
The Website uses Google Analytics by Google LLC to understand how the Website is used. Google Analytics collects information using cookies and similar technologies, which is managed under Google’s Privacy Policy (https://policies.google.com/privacy). You can disable cookies in your browser settings or stop measurement with the Google Analytics Opt-out Browser Add-on. See “Cookies & External Transmission” for details.
9. Requests for disclosure, correction and suspension
If you request notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use or erasure, suspension of provision to third parties, or disclosure of third-party provision records for your retained personal data, we will respond without delay in accordance with the law after verifying your identity. Contact us through the contact form (“Personal information / data handling”) or at info@rilarc.co.jp.
10. Contact
RILARC Inc.
5-9-2 Seta, Setagaya-ku, Tokyo 158-0095, Japan
Email: info@rilarc.co.jp
Telephone: +81-50-3138-5627 (weekdays 10:00–18:00 JST)
11. Changes
We may revise this policy in response to changes in laws or the Service. We will announce significant changes on the Website.
For questions about this page, please use our contact form.